How do I join so I can place bids right away? Does it cost anything?
Registering at Red Torque is FREE. Click here to complete a short registration form…and then you may start bidding immediately!
Even though I don't live in the United Kingdom, can I bid on products?
At the present time, Red Torque does not ship to addresses outside the. You can negotiate with the seller for other shipping arrangements
If I place a bid and I make a mistake or I decide later that I don't want the product, can I cancel my bid?
No. All bids are non-cancellable once submitted. Please bid wisely.
How do I win a Reserve Price Auction?
To win a Reserve Price auction, you must place a bid that meets or exceeds the Reserve Price and qualify as a winner as defined in our Help pages.
How do I purchase using the Buy It Now option?
To purchase using the Buy It Now option, you can choose to buy the product immediately at the fixed, Buy It Now price. All users who choose the Buy It Now option become instant winners without waiting for the auction to close and outbid other users who are placing traditional bids. As long as there are quantities available in an auction, traditional bidding will continue. If all quantities in an auction are purchased using Buy It Now, the auction closes.
Can I purchase items outright at Red Torque?
Yes - there are certain items that are offered for fixed price sale only. These items will be designated by the Buy It Now icon.
Why didn't the auction close when it says it would close?
Typically, auctions are over at their posted closing times. However, if there are any bids within 10 minutes of the close of the auction (the "Going, Going, Gone!" period), it will be extended until there are no bids for 10 continuous minutes. There is no limit to the number of times an auction can be extended. Therefore, Red Torque recommends that you check back often as an auction nears closing time.
Auctions that offer the Buy It Now boption will close as soon as all quantity for that auction has been purchased.
How can I pay for products/fees at Red Torque?
Red Torque currently accepts Paypal, Nochex and credit card payments. Other sellers
Where do I go to change my address, password and credit card information with Red Torque?
You can do all of this from your “My Account” details for further instructions.
If you continue to have problems please email us at redtorque@gmail.com
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